About Us

CWTSatoTravel is the travel division of Carlson responsible for soliciting and managing travel for U.S. military and government clients. With more than 50 years of experience CWTSatoTravel is the nation's leading provider of travel management and fulfillment services to the government, fulfilling over $1.8 billion in annual air sales.

  • Online airline, hotel, and car reservations for leisure travel
  • Cruise reservations
  • Vacation packages
  • Reunions and group travel

CWTSatoTravel offers airline, hotel, train and car reservations for business and personal travel; leisure tours and cruises; fully integrated online booking and expense management solutions; group/meeting planning; consolidated management reporting; emergency response; and more.

CWTSatoTravel employs 1,400 Associates in 162 locations in 14 countries and US territories.


Emergency Contact

If you have an emergency and your FLIGHT is leaving within 24 hours and are unable to contact us during our office hours, please contact our Emergency Service Center :

  • Collect 1-210-877-3357 or in CONUS Toll Free 866-422-9428.

If you have an emergency and your NON-AIR trip is leaving within 24 hours and are unable to contact us during our office ours, please see below list of emergency numbers from our vendors:

Vendor Number Operating Hours
Paris Tours 0681 940 638 48 24/7
ITS 02203 428 00 Mon-Fri 09:00-20:00, Sat and Sun 09:00-16:00
FTI 01805 384 500 Daily 08:00 - 24:00hrs
TUI 01805 884 266 Daily 08:00 - 22:00hrs
Discount Travel 01805 033 366 Daily 08:00 - 22:00hrs
DerTour 01805 7666 Daily 08:00 - 20:00hrs
1-2-Fly 01805 120 123 Daily 08:00 - 22:00hrs
Trafalgar 1 866 544 4434 Mon-Fri 05:30-17:30, Sat 06:00-16:00, Sun 07:00-14:00
Royal Caribbean 069 920 071 0 Mon-Fri 08:00-19:00, Sat 09:00-14:00
Norwegian Cruise Line 0173 88690109 Only on Weekend!
Norwegian Cruise Line 0611 36070 Mon-Fri 09:00-19:00, Sat 09:00-14:00
MSC 089/8563550 Mon-Fri 0900-1900/Sat 0900-1400

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