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Rate Our Service

At SatoVacations, our mission is to provide our travelers with excellent service.

Our quality control program is designed to ensure customer satisfaction for all of our travelers. To that end, please let us know how we're doing. We greatly appreciate your taking the time to complete the following survey.


Required fields are in this color and marked with an asterisk (*)

Personal Information
* First name:

* Last name:

* E-mail:

Phone:

Please rate the following services on a scale of 1-5 (1=Poor, 5=Excellent).

Overall satisfaction with our services
Trust and confidence in our services
Response time to your travel request
Telephone hold time
Overall consultant knowledge
Consultant timeliness and responsiveness
Responsiveness when difficulties arise
Would you like to tell us about a particular agent?
Tell us about your actual trip!
What can we improve upon?
What did we do best?
* Do you want someone to contact you regarding your comments?

If you visited this site seeking travel opportunities please answer the following questions.

Did you find the type of travel / trip you were looking for?
Did you find the site easy to navigate?
Would you use the site again?
Would you recommend this site to friends and family?
What would you like to see added to the site?
Additional comments:


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